Logistics, Spares & Product Lifecycle Support
What is the lead time for spare parts? Most spare parts are supplied within 24–72 hours. Most spare parts are supplied within 24–72 hours. Are spares stocked locally? Yes. Critical spares are stocked regionally. Yes. Critical spares are stocked regionally. How long are spares supported after product discontinuation? Spares are supported for several years post-discontinuation. […]
Warranty, Extended Warranty & AMC
What is the standard warranty period? Most products carry a one-year comprehensive warranty, unless specified otherwise. Most products carry a one-year comprehensive warranty, unless specified otherwise. What does the warranty cover? The warranty covers manufacturing defects and functional failures under normal use. The warranty covers manufacturing defects and functional failures under normal use. What is […]